Odometer Fraud


METHUEN, MA - We did an initial re-audit of the 600 invoices submitted for audit by Valley to the DPU, sampling around 200 of them in a spreadsheet.

One of the things you should notice is the way Valley Towing uses their truck odometers to record mileage that they then charge you for at a rate of $3.60 per mile.

They are required by Law and Regulation, per Mass DPU, to record accurate odometer information on each tow slip that charges for additional miles so that the consumer is aware of what they are being charged for and why.

The rate of $3.60 per mile is set by statute. They are allowed to charge this for each additional mile towed after the initial 5 miles included in the base price of $108.00.

Valley Towing is not using the service odometer as required, instead fabricating random 4 digit numbers.

These "trips" ALWAYS result in an additional 5-10 miles and a charge of $18-36 respectively.  According to this BULLETIN, it is a violation to not properly record odometer mileage when charging for additional miles.


Every tow by Valley that includes extra mileage charges, has exactly 5 or 10 additional miles billed, and when the odomters are organized chronologically and compared, the pattern appears to speak for itself. Numbers clearly being made up to deliberately deceive the consumer and the DPU.  This has been ongoing for at least the past 2 years that we have receipts for.

Check out all of the odometer entries in this selection of around 120 of the 200 tows we sampled.

reAudit



Royal Crest Estates - North Andover

Here are some of the 40 overcharges discovered for the residents of Royal Crest Estates in North Andover, Ma.

Valley Towing is using False Odometer information, claiming 15 Miles Round Trip, and charging for 10 additional miles @ $3.60 per mile, when the actual charge should only be for 5 additional miles @ $18.00, thereby overcharging each customer $18.00.

It's only 10 miles round trip, see for Your Self....

royal crest



Methuen Police Tows

Just look at this sample of Tow Slips and pay close attention to the odometer readings for the trucks that did Methuen Police Tows.

Methuen Police Tows



Unarmed Robbery

Towed in a snow storm just after Christmas and Overcharged $189.50

Here is an example of a Methuen Police tow not refunded $17.50 for a day storage at Heavenly Donuts, an Unsecured Lot.  How did the auditor miss that and this huge mileage problems?

Pay close attention to starting and ending odometers.  These are required by law to be recorded properly.  Any that were not MUST be REFUNDED !!

Valley Towing charged for 15 additional miles at $54.00, when they were only entitled to 3 additional miles $10.80, a 400% mark up, and a 100% markup on the storage !!! It's 8 miles Round Trip, Not 20 !

Then the notorious GATE FEE !!!

The total should have been $140.50 instead it was $330.00.  A 135% Markup !!!

Total Theft:  $189.50.

receipt map




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Brad Goldstein story about Valley Towing in Lawrence Eagle Tribune circa 1980's
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